Get in touch

Got a question about our feeds?
Or need nutritional advice for your horses?
We’re here to help.

Castle Horse Feeds

Call us: 01531 557133

Email: team@smarthorsenutrition.com

FREQUENTLY ASKED QUESTIONS

Please read our FAQ if you have a question, but if your question is not answered below, feel free to email us.

We don’t charge any extra delivery costs on to the price you see, we have worked the delivery expenses into the price you pay, which does mean that the more you buy the cheaper we can supply.

We accept Visa, Mastercard and American Express.

Please allow 5 working days for your feed to arrive, but we aim to have it with you much quicker than this.

We use Stripe Checkout for handling all payment card data, so the cardholder enters all sensitive payment information in a payment field that originates directly from Stripe’s PCI DSS validated servers.

After ordering you will receive an order confirmation, we will process your order the following working day, or same day for orders received by 9 am on a working day. The order is dispatched on the same day as it is processed.

You will receive a receipt for your order via email, please check your spam folder if you don’t receive it. If you would like a full Tax invoice for you order please request one by emailing theteam@smarthorse.co.uk

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